You x Naseeb's brand

Privacy Policy

Last Updated: 18/09/2025


At You X Naseeb, your privacy, dignity, and trust are our highest priority. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and matchmaking services (“Platform”).

By using You X Naseeb, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information when you register or use our services:

a. Personal Information

  • Name, age, gender, contact details (email, phone number).
  • Identity documents (government-issued ID, photos, or video verification) for verification purposes.
  • Religious background, level of practice, family expectations, lifestyle preferences, and other details relevant to marriage compatibility.

b. Usage Information

  • Application (preferences, interactions with matchmakers).
  • Communication logs within the Platform (messages, feedback, calls).
  • Technical data (device type, browser, IP address, cookies).

c. Sensitive Information

  • Photos and private details (e.g., family background, religious observance, health considerations) — only shared with your consent and only for matchmaking purposes.


2. How We Use Your Information

Your data is collected to:

  • Facilitate personalized matchmaking with your assigned matchmaker.
  • Verify identity and prevent fraudulent applications.
  • Improve our services, features, and user experience.
  • Communicate with you about matches, updates, or support requests.
  • Maintain a safe and respectful environment aligned with Islamic values.


3. Sharing of Information

We will never sell or rent your information to third parties. Information may only be shared in the following limited circumstances:

  • With Matchmakers: To curate introductions and guide your matchmaking journey.
  • With Matches: Only the details you agree to share with a potential match will be disclosed.
  • With Legal Authorities: If required by law, regulation, or court order.
  • With Service Providers: Limited technical partners (e.g., secure payment processors, cloud hosting providers) may have access solely to perform their functions.


5. Your Rights

You have the right to:

  • Update or correct inaccurate or incomplete information.
  • Request deletion of your account and associated data.
  • Withdraw consent for certain data processing (note: this may limit your use of our services).

To exercise these rights, contact us at salaam@youxnaseeb.com.

 

6. Data Retention

  • We retain your information only for as long as necessary to provide services or comply with legal obligations.
  • If you close your account, we will delete or anonymize your data within a reasonable period, except where retention is required by law.


7. Children’s Privacy

Our services are strictly for adults 18 years and older. We do not knowingly collect data from anyone under 18.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. Continued use of the Platform indicates acceptance of the updated policy.